Contact Flex-Pay

Talk to a real human at Flex-Pay.

Pick the inbox that fits — Business or Shopper — and we'll route the rest. Most replies land within one business day.

Two inboxes, one team

Pick the inbox that fits you

We split support so the right person reads your message first — no triage, no forwarding, faster replies.

For businesses
business.support@flex-pay.io

PSPs, acquirers, merchants and financial institutions — onboarding, contracts, integration, partnerships, and product coverage.

Send an email
For shoppers
shopper.support@flex-pay.io

Approvals, plan questions, refunds, and anything that touches your Flex-Pay account.

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Sit down with our team for a deep dive on activating Flex-Pay across your PSP, acquirer, merchant, or banking stack — tailored to your business.